Education

Safety Management System Training Unifies Crewmembers in Crises

Safety is our number one value. We understand that humans make mistakes, so what’s crucial is the mitigation of the negative consequences. Having a shared safety vocabulary is imperative. In 2016, JetBlue introduced new Safety Management System training. Crewmembers gain a common understanding of important safety concepts, which means more accurate conversations and faster problem solving when errors do occur.